How your personal information is collected, used, stored and protected.
Dot to Dot Nutrition is committed to handling personal information responsibly and confidentially. This Privacy Policy explains how personal data is collected, used, stored and protected when you visit this website, make an enquiry or use nutritional therapy services. Personal data is processed in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This website is hosted by Cloudflare. When you visit the website, limited technical information may be recorded in standard server logs for security and performance purposes, including:
This website does not use advertising tracking, and this information is not used to identify you personally.
This website uses essential cookies needed for it to function correctly, such as remembering your cookie preference. With your consent, it also uses Google Analytics (provided by Google) to understand how visitors use the site, so it can be improved. Google Analytics sets cookies and processes anonymised usage data (with IP anonymisation enabled); it is only loaded if you select "Accept" on the cookie banner, and is not used at all if you decline. No advertising cookies are used. You can change your choice at any time by clearing this site's data in your browser, and you can control cookies through your browser settings. For more information, see Google's privacy policy.
Getting Started Sessions and consultations are booked through Zanda, a practice management system, which sends booking confirmation emails. Card payments are processed by Stripe. Enquiries submitted through the contact form are delivered to Nina by email. These providers process the details you provide only to arrange your booking or deliver your message.
You may provide personal information through:
This information may include:
Your information is collected and processed in order to:
Your information is only used where there is a lawful basis for doing so, including the provision of direct healthcare services and legitimate business interests.
Where functional testing or supplements are recommended, limited personal information may be shared with relevant laboratories or supplement companies in order to process orders. Only the information necessary to provide these services will be shared.
All information shared during consultations and within questionnaires is treated confidentially. Information will only be shared with third parties where:
Anonymous case information may occasionally be discussed for professional supervision or educational purposes without identifying personal details.
Client records are stored securely using password-protected systems and secure platforms.
In line with professional practice requirements:
If you choose to subscribe to emails or newsletters, you may receive occasional updates or marketing communications. You can unsubscribe at any time using the link provided in emails.
Under UK GDPR, you have the right to:
Requests should be made in writing and will usually be responded to within 30 days.
Reasonable steps are taken to protect your personal information from loss, misuse or unauthorised access. However, while every effort is made to maintain secure systems, no method of electronic storage or transmission can be guaranteed as completely secure.
If you have any concerns regarding how your personal information has been handled, please contact Dot to Dot Nutrition directly in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): Information Commissioner's Office (ICO).
If you have any questions regarding this Privacy Policy or your personal data, please contact me by completing a Contact Form.